Risk Management

Telephone Call Recording is a vital factor in Risk Management, (ie; reducing risk), in any organization dealing with the public over the telephone.

Risk Management

Posted by in Blog, Business Executives, Call Centre, Customer Service, Emergency Services, Featured, Medical Professionals, Mobile Workers, Productivity Improvement, Public Utilities, Risk Management, Security Companies, Service Companies, SOHO Professionals, Switchboard Operator, Taxi Companies, Telephone Call Recording, Trading Rooms | 0 comments

Risk Management

Business Risk Management and Telephone Call Recording All Businesses – from the major corporates down to the single “Work from Home” SOHO Professional and Mobile Tradespeople can be exposed to loss of business in many and varied circumstances.  Good business practices dictate that businesses actively employ  risk management by instituting procedures to avoid, or at least minimize, the risk situations. Where business is conducted over the telephone, commitments or agreements reached between Supplier Representatives and the Customer can sometimes be misunderstood (by either...

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Stockbroker Trading Rooms

Posted by in Blog, Featured, Risk Management, Trading Rooms | 0 comments

Stockbroker Trading Rooms

Trading Rooms and Telephone Call Recording Go Hand In Hand – All Broker-Client Conversations Must Be Recorded.   Telephone Call Recording a critical application where Broker-Client Conversations are involved: All Broker-Client conversations are recorded to ensure that all Client directions to the Broker are stored to protect both parties in the case where a trade is later disputed. Telephone conversations between a broker and a client will contain explicit instructions on how the client wishes the broker to place a trade. Trades may involve many Thousands and even Millions of...

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SOHO Professionals

Posted by in Blog, Business Executives, Featured, Risk Management, SOHO Professionals, Telephone Call Recording | 0 comments

SOHO Professionals

SOHO Professionals require “Head Office Capable” Telephone Call Recording Systems.   Call Recording for the Small / Home Office situation: Professional telephone call recording systems in Single Port and Multi-Port configurations suitable for the SOHO environment. Professionals and Small Business operators working from their Small Office or Home Office require the same standard of call recording facilities and functionality available as in the the corporate world. Business Risk in the SOHO environment can be disproportionately large, with litigation liable to put the small...

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