Products

Oscom Telephone Call Recording – Voice Logging Systems

Answer Plus Communications are pleased to offer the range of Oscom Telephone Call Recording Systems for clients requiring premium Voice Logging / Voice Recording solutions.

Systems suitable for a capacity range of from 1 to 300+ Channels and with interfaces available for recording Analog, Digital, VOIP, and Mobile Telephones as well as 2Way Radio are shown below.

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Oscom Telephone Call Recording Solutions – the range

Please review using the tabs below:

The Oscom UR – Unified Recording Management System

is a powerful and highly flexible platform capable of being utilised in any environment requiring telephone call recording or screen captures.

Oscom UR Server

 

Features:

  • The Oscom UR Telephone Call Recording and Screen Capture Platform is built on the stability of Linux with a specific focus on security and scalability.
  • The Oscom UR can be used in any environment requiring telephone call recording and/or screen captures. This ranges from inbound and outbound call centres that need to record telephone calls for quality assurance and compliance, to municipalities such as police departments.
  • The Oscom UR uses AES-256 bit encryption to encrypt all telephone call recordings and screen captures.
  • One of the most powerful features of UR is its ability to search and index the calls.
  • The screen capture component of UR is Cross Platform compliant and has been tested on Microsoft Windows, Apple OSX and Linux platforms.
  • The modular design of Oscom UR allows it to scale from a single user through to a large Call Centre or distributed level organisation operating multiple sites in different geographical locations. A capacity of 1 to 300 channels in a single UR server, with networked servers acting as one large networked Telephone Call Recording solution.
For more detailed information on the Oscom UR, <Click Here>.

Oscom UR-Lite Telephone Call Recorder

is a smaller version of the Oscom UR platform, which has been designed for single site, standalone installations requiring telephone call recording or screen captures.

UR-Lite

Features:

  • The Oscom UR-Lite Telephone Call Recording and Screen Capture Platform is built on the stability of Linux with a specific focus on security and scalability.
  • The Oscom UR-Lite is designed for small, single site installations where telephone call recording and/or screen captures are required. This ranges from small to medium call centres that need to record telephone calls for quality assurance and compliance, to security centres and emergency service centres.
  • Oscom UR-Lite uses AES-256 bit encryption to encrypt all telephone call recordings and screen captures.
  • One of the most powerful features of UR-Lite is its ability to search and index the calls.
  • The screen capture component of the Oscom UR-Lite is Cross Platform compliant and has been tested on Microsoft Windows, Apple OSX and Linux platforms.

Specification:

  • The Oscom UR-Lite hardware can be configured with either a 4 Port Analogue Interface, or a 30 channel ISDN PRI telephony interface, or can operate as a 30 channel network appliance for VoIP Recording (SIP or IAX.2 telephony).
  • The server hardware comes standard with 500GB HDD configuration.

USB Style Recorders – the Oscom Audio Gateway range

There are 7 distinct devices available within this range, as follows:

  • Oscom 110 Audio Gateway

— a single port Telephone Call Recording System with Digital Integration to a range of PBX’s

  • Oscom 114 Audio Gateway

— a 4 port Telephone Call Recording System with Digital Integration to a range of PBX’s

  • Oscom 1116 Audio Gateway

— a 16 port Telephone Call Recording System with Digital Integration to a range of PBX’s

  • Oscom 110 Analogue Audio Gateway (Universal Adapter)

— a single port Telephone Call Recording System for use with Analogue circuits as well as 2-Way Radio Recording

  • Oscom Analog02 Recorder

— 2 port Analogue Telephone Call Recording System + 2-Way Radio Recording

  • Oscom Analog04 Recorder

— 4 port Analogue Telephone Call Recording System + 2-Way Radio Recording

  • Oscom Analog08 Recorder

— 8 port Analogue Telephone Call Recording System + 2-Way Radio Recording

For more detailed information on each of the above Recorders, please <Click Here>.

Call Mynah – THE Mobile Telephone Call Recorder

Bluetooth links Mobile to Call Mynah Telephone Call Recorder

Introducing Call Mynah – the world’s first and only Universal Mobile Telephone Call Recorder for ALL Mobile Phones

This brilliant device is proving a huge success for anyone wanting to record telephone calls they make on their mobile!

The Call Mynah Mobile Telephone Call Recorder Main Features:

  • Connects in seconds to any mobile phone using Bluetooth.
  • 340 hours (one whole year’s worth) of call recording storage on the device.
  • Auto-Record or Manual Record your conversations.
  • Saves all call details (date, time, caller id, duration etc.)
  • Memo record feature (dictation).
  • Add pre-defined or custom comments to calls.
  • Recording announcement or ‘beep tone’ options to warn callers of recording.
  • Advanced search and playback features on the device.
  • Secure password protection in case the device is lost.
  • Upload recordings to PC via USB and manage with XtR Desktop software supplied
  • Handset, speakerphone and headset (supplied) operation.
  • Manage Multiple devices with Call Manager or XtR Reporter Pro software.
  • 150 hours standby, 8 hours record before re-charge.
For more detailed information on the Call Mynah Mobile Telephone Call Recorder <Click Here>.

Expandable Digital to Analog Converter (EDAC)

For situations where you already have an Analogue Voice Recorder and you now wish Digital Extension circuits to be recorded, we are pleased to offer DTI EDAC recording interfaces.

EDAC Usage

EDAC equipment is used in conjunction with many Telephone Call Recording Systems/Voice Loggers in the marketplace to allow connection of digital PBX handsets to the analogue inputs of the voice loggers.

The Expandable DAC recording interface translates proprietary PBX switch data to an analogue format used by call recording hardware.

Expandable one port at a time, the equipment supplies quality digital conversion for a wide range of PBX types including Nortel Networks, Aspect, NEC, Avaya (Lucent), Siemens, Ericsson and Panasonic.

Expandable Digital-to-Analog (EDAC) recording interface

EDAC Key Features

  • Base unit accommodates twelve individual port cards
  • Installs in the switch room with minimal wiring and assembly
  • Secure system– agents cannot disconnect recording at the desktop
  • Industry standard Amphenol Cable Connection
  • Cable Tails available in standard 3M lengths, other lengths on application
For more detailed information on the EDAC Equipment <Click Here>.

For additional, detailed information on the range of Telephone Call Recording Solutions we have available, please click on the links contained within the tabs above.

 

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