Risk Management
Business Risk Management and Telephone Call Recording All Businesses – from the major corporates down to the single “Work from Home” SOHO Professional and Mobile Tradespeople can be exposed to loss of business in many and varied circumstances. Good business practices dictate that businesses actively employ risk management by instituting procedures to avoid, or at least minimize, the risk situations. Where business is conducted over the telephone, commitments or agreements reached between Supplier Representatives and the Customer can sometimes be misunderstood (by either...
Read MoreSecurity Companies
Security Companies and Telephone Call Recording A wide range of services are provided by Security Companies and can include: Guard Services Uniformed security guards Concerts, Concierge services Corporate Building Security Exhibition Security Transport Security VIP Protection Local/International Security Events Crowd Controllers Cash/Valuables Armed Escort Services Valuables, Documents, Security Transportation ATM Services K9 detection services In all the varied functions provided by Security Companies, communications with clients and the various arms of their organizations is...
Read MoreTaxi Industry
Taxi Companies Rely on Telephone Call Recording and 2Way Radio Voice Recording. Taxi Industry Requirements for Telephone Call Recording: The Taxi Industry are required to record all Telephone Call conversations between the Company Call Center and their customers when booking a taxi. Also recorded are all 2Way Radio conversations between the Call Center Control Room and the Taxi Cab Operators. Through the use of Compliance rated Telephone Call Recording Systems to record all Telephone Call conversations between the Company Call Centre and their customers – and all conversations...
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