Risk Management
Business Risk Management and Telephone Call Recording All Businesses – from the major corporates down to the single “Work from Home” SOHO Professional and Mobile Tradespeople can be exposed to loss of business in many and varied circumstances. Good business practices dictate that businesses actively employ risk management by instituting procedures to avoid, or at least minimize, the risk situations. Where business is conducted over the telephone, commitments or agreements reached between Supplier Representatives and the Customer can sometimes be misunderstood (by either...
Read MoreSecurity Companies
Security Companies and Telephone Call Recording A wide range of services are provided by Security Companies and can include: Guard Services Uniformed security guards Concerts, Concierge services Corporate Building Security Exhibition Security Transport Security VIP Protection Local/International Security Events Crowd Controllers Cash/Valuables Armed Escort Services Valuables, Documents, Security Transportation ATM Services K9 detection services In all the varied functions provided by Security Companies, communications with clients and the various arms of their organizations is paramount...
Read MoreTaxi Industry
Taxi Companies Rely on Telephone Call Recording and 2Way Radio Voice Recording. Taxi Industry Requirements for Telephone Call Recording: The Taxi Industry are required to record all Telephone Call conversations between the Company Call Center and their customers when booking a taxi. Also recorded are all 2Way Radio conversations between the Call Center Control Room and the Taxi Cab Operators. Through the use of Compliance rated Telephone Call Recording Systems to record all Telephone Call conversations between the Company Call Centre and their customers – and all conversations...
Read MoreStockbroker Trading Rooms
Trading Rooms and Telephone Call Recording Go Hand In Hand – All Broker-Client Conversations Must Be Recorded. Telephone Call Recording a critical application where Broker-Client Conversations are involved: All Broker-Client conversations are recorded to ensure that all Client directions to the Broker are stored to protect both parties in the case where a trade is later disputed. Telephone conversations between a broker and a client will contain explicit instructions on how the client wishes the broker to place a trade. Trades may involve many Thousands and even Millions of Dollars....
Read MoreMobile Workers – Field Staff
Mobile Workers and Mobile Telephone Call Recording. Mobile Telephone Call Recording for Field Operatives: Mobile Telephone Call Recording system now available for all Bluetooth equipped Mobile Telephones. Field Staff, Mobile Sales Professionals and Small Business operators working in the field now have professional Mobile Telephone Call Recording facilities and functionality available. Mobile Telephone Call Recording Systems can be used to record all (or selected) Mobile Telephone Call conversations by Field Operators, in a similar manner to that used in the fixed telephone, office based...
Read MoreSOHO Professionals
SOHO Professionals require “Head Office Capable” Telephone Call Recording Systems. Call Recording for the Small / Home Office situation: Professional telephone call recording systems in Single Port and Multi-Port configurations suitable for the SOHO environment. Professionals and Small Business operators working from their Small Office or Home Office require the same standard of call recording facilities and functionality available as in the the corporate world. Business Risk in the SOHO environment can be disproportionately large, with litigation liable to put the small...
Read MoreWhy Record?
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