Lots of Resources to go here:
Software Downloads, Brochures etc;
Why Record?
Important Legal Requirements
Legislation Governing Recording of Telephone Conversations
Corporate best practice and legislation mandate that you safeguard the privacy of your clients and conduct due diligence in retaining your data.
If you are undertaking Voice Recording, you must ensure that you are complying with the relevant legal requirements. An Industry Guideline (G516) has been published by the Communications Alliance.
View the Communications Alliance document download pages : Click Here
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